Don't lose a sale because nobody replied.
Every product enquiry lands in one shared inbox and reaches the right person, so the customer gets an answer while they're still deciding.
Runs on the official WhatsApp Business API, on your own number.
On your side, for this enquiry
- Lands in the shared inbox, marked as from an ad
- Sent to the sales team by your routing rule
- Sales team notified straight away
- Priya takes over, and the bot pauses
How an enquiry travels
The goal is simple: nothing sits unseen, and the right person answers.
The customer messages you
From a Click-to-WhatsApp ad, a QR code, your website or a direct message. Leads from IndiaMART and Justdial can post into the same inbox.
It reaches the right team
Rules you set send product enquiries to the right people, with a default so nothing is left unassigned. Your team is notified when a chat needs a person.
Your team replies from one inbox
Assign chats, use quick replies, and send photos, videos and PDFs. When a person takes over, the bot stops replying.
What sits behind the inbox
The pieces that keep an enquiry from slipping through.
- One shared inbox
- Several people work from the same number, with chat assignment and quick replies.
- Routing rules
- Match by keyword and send the chat to the right team. Every rule set has a fallback.
- Product information in the chat
- Send catalogues, brochures, photos and videos without leaving the conversation.
- Leads from where you advertise
- Click-to-WhatsApp ads are tagged, and IndiaMART and Justdial leads arrive in the same place.
- Answers from your own files
- Upload product documents and let the bot answer common questions. You can test a question before going live.
- Quick drafts for your team
- AI suggests a reply. Your person reads it and decides whether to send.
What a missed enquiry costs
Put in your own numbers. This is an estimate from your inputs, not a promise of results.
Is Autom8 right for your business?
It comes down to what one missed enquiry is worth to you.
Likely a good fit if you
- Sell products people ask about first, such as furniture, machinery, premium interiors or specialised B2B supplies.
- Run more than one catalogue from the same address, such as two counters under one roof, and need each enquiry to stay with the right business.
- Get enquiries that need specifications, pricing or a catalogue before anyone buys.
- Have more than one person answering, and enquiries sometimes reach the wrong one or none.
- Know that a single lost enquiry can mean a large lost sale.
You may not need it yet if
- You get only a few enquiries a month and answer each one quickly.
- One person handles everything and nothing gets missed.
- You need a full sales CRM with a detailed pipeline. Autom8 manages the conversation, and may sit alongside one.
If you already have a system that handles this well, you don't need another tool. Not sure? Tell us how you work today and we'll say honestly whether automation would change anything.
See it with your own products.
Tell us how enquiries reach you today and we'll show you how they would flow through Autom8.
A booking on or before 15 November 2026 locks the founding rate of ₹699 a month.
Mostly taking repeat orders and payments? See Autom8 for order operations.