1. Scope of Services

Autom8 Works provides specialized technical consultancy and software-as-a-service (SaaS) implementation services, including:

• Development of Agentic AI and Retrieval-Augmented Generation (RAG) frameworks.
• Workflow automation via third-party platforms such as n8n and Make.com.
• The Munafe SaaS platform for restaurant ordering and management via WhatsApp.

2. Intellectual Property

Unless otherwise stated in a separate agreement, all content, code snippets, architectural designs, and logos on this website and within our platforms are the exclusive property of Autom8 Works.

• Limited License: You are granted a non-exclusive, non-transferable license to access our services for business purposes as per your subscription.
• Restrictions: You may not reverse-engineer, scrape, or redistribute our proprietary automation logic or frameworks without explicit written consent.

3. Third-Party Integrations

Our services rely on integrations with third-party platforms, including WhatsApp Business API (Meta), POS systems like Petpooja, and cloud infrastructure.

• Compliance: You are responsible for maintaining active accounts and complying with the Terms of Service of these third-party providers.
• No Liability: Autom8 Works is not responsible for service interruptions, API changes, or account suspensions caused by these third-party platforms.

4. User Obligations

By using our website or services, you agree:

• To provide accurate information for project scoping and communication.
• Not to use our automation tools for any unlawful purpose, including unauthorized mass messaging or data harvesting.
• To maintain the confidentiality of any credentials or technical documentation shared during a project.

5. SaaS Subscriptions & Munafe

Use of the Munafe platform is subject to subscription terms. Data handling for Munafe is governed by our Privacy Policy and Data Processing Addendum.

6. Disclaimer of Warranties

The website and its services are provided on an "as-is" and "as-available" basis. While we strive for high uptime and accurate automation, we do not guarantee that the services will be error-free or uninterrupted.

7. Limitation of Liability

To the maximum extent permitted by law, Autom8 Works shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or the implementation of automated workflows.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

9. Meta Platform Terms

By using Munafe's WhatsApp-based services, you agree to comply with Meta's Terms of Service and WhatsApp Business Policy. Autom8 Works accesses Meta's platform APIs solely to facilitate restaurant ordering and customer communication on your behalf. Use of these services for spam, unauthorized messaging, or any violation of Meta's policies is strictly prohibited and may result in immediate termination of your account.

10. Contact Information

For questions regarding these Terms, please contact us at:

Email: autom8.works@gmail.com
Website: autom8.works