Know who owes you, and what they can still order.
Regular buyers place orders, check their balance and record payments on WhatsApp. You stop taking orders over calls and stop chasing for numbers.
Runs on the official WhatsApp Business API, on your own number.
On your side, for this payment
- Payment logged against the buyer's balance
- Marked as pending verification
- Waiting for you to check the reference against your bank statement
What changes across a day of orders and collections
Order calls and balance questions repeat all day, with every buyer.
| The task | Done by phone and notebook | With Autom8 |
|---|---|---|
| Take the order | Calls and voice notes, quantities written down | Buyer opens an order link and enters quantities against your prices |
| Check credit | Look up the ledger before saying yes | The cart shows a running total against the buyer's available credit |
| Confirm it | Call back to confirm | The order reaches you as pending, and the buyer is told when you accept |
| Share the balance | Calls asking what they owe | Buyers tap My Balance and see it themselves |
| Log a payment | Note the amount, hunt for the reference | Buyer sends the amount and reference in the chat for you to verify |
How an order and a payment travel
Buyers get a short menu. You get structured orders and payments instead of scattered messages.
Buyer taps Order
They get an order link that stays open until your nightly cutoff.
They fill the cart
Items are grouped by category, with price per kg, minimum order quantity and a running total against available credit.
You confirm
The order reaches you as pending supplier confirmation. You accept it.
They hear back
A WhatsApp update goes out when you accept, so the buyer doesn't have to call.
Payments follow the same pattern: the buyer records the amount and reference, and you verify it. Autom8 never treats a buyer's message as proof of payment.
What sits behind the menu
The pieces that keep credit and collections under control.
- Credit limits per buyer
- Orders are checked against each buyer's limit and balance.
- Balance on request
- Buyers see what they owe without calling you.
- Payments you verify
- The reference number is the anchor. You confirm it against your bank or UPI statement.
- Your accounts stay in sync
- Native Tally and Zoho Books integrations, plus a GST export and audit dashboard.
- Per-buyer data stays private
- Each business's data is stored separately, with no cross-shop visibility.
- Your number, your brand
- Official WhatsApp Business API with your verified business name.
What chasing orders and payments costs you
Put in your own numbers. This is an estimate from your inputs, not a promise of results.
Is Autom8 right for your business?
It comes down to how many buyers you serve on credit, and how much time goes into each order and payment.
Likely a good fit if you
- Supply fruit, vegetables, groceries or other goods to regular business buyers.
- Sell on credit and spend time answering “how much do I owe?”
- Take most orders by phone call or voice note.
- Want to stay in control of what counts as paid.
You may not need it yet if
- You have only a handful of buyers and know every balance by heart.
- Buyers pay upfront, so there is no balance to track.
- You need customer-specific price lists or a full ERP. Autom8 may sit beside one.
If you already have a system that handles this well, you don't need another tool. Not sure? Tell us how you work today and we'll say honestly whether automation would change anything.
See it with your own buyers.
Tell us how orders and payments reach you today and we'll show you the menu your buyers would see.
A booking on or before 15 November 2026 locks the founding rate of ₹699 a month.
Looking for something else? See Autom8 for order operations or Autom8 for enquiry management.