Take the manual work out of every WhatsApp order.
Customers choose, confirm and pay inside the chat. You pack and dispatch from one screen, and they hear about it without having to ask.
Runs on the official WhatsApp Business API, on your own number.
On your side, for this order
- Items and total confirmed by the customer
- Payment received
- Receipt sent on WhatsApp
- Waiting in your packing screen
What changes on every order
A few minutes per order doesn't look like much until it happens a hundred times a day.
| The task | Done by hand | With Autom8 |
|---|---|---|
| Confirm the order | Read the chat, retype items and quantities | Customer reviews the cart and confirms it themselves |
| Check the payment | Match UPI screenshots to the right customer | Customer pays from a payment link, and the order shows as paid |
| Send the receipt | Write or forward it for each order | Receipt goes out in the chat after payment |
| Update on dispatch | Message each customer when it ships | Packed and delivered updates go out on WhatsApp |
| Bring them back | Remember who to nudge, and when | Feedback requests and refill reminders go out later |
How an order travels
The customer never leaves WhatsApp. Everything you need sits behind it.
Customer says Hi
A greeting with your store name opens your catalogue. It works in several languages.
They review and pay
The order summary shows items and total. They confirm and pay from the same chat.
You pack and dispatch
The paid order appears on your packing screen. Cash on delivery orders are marked as such.
They hear from you
Receipt, packed and delivered updates reach the customer without anyone typing them.
They come back
A feedback request follows, and refill reminders go out weeks later for products people reorder.
Already on Shopify or WooCommerce? Autom8 connects to both, so your store orders and WhatsApp orders end up in one place.
What manual order handling costs you
Put in your own numbers. This is an estimate from your inputs. Autom8 won't remove all of this work.
Is Autom8 right for your business?
It comes down to how much repeated work sits behind each order.
Likely a good fit if you
- Take orders on WhatsApp or an online store, and your team keeps confirming, collecting payment and dispatching by hand.
- Get asked “where is my order?” often.
- Run a D2C brand, a packaged food or retail business, or a wholesale business with repeat customers.
- Run several outlets of one brand, such as a restaurant, supermarket or retail chain, and want each location on its own number with one view across them.
- Run more than one catalogue from the same address, and need each business to keep its own orders and inbox.
- Expect order volume to grow faster than your team.
You may not need it yet if
- You handle only a few orders a month.
- Your current process is already simple and quick.
- The time and money lost to manual work are small.
If you already have a system that handles this well, you don't need another tool. Not sure? Tell us how you work today and we'll say honestly whether automation would change anything.
See it with your own catalogue.
Send us a few of your products and we'll show you the order journey your customer would see.
A booking on or before 15 November 2026 locks the founding rate of ₹699 a month.
Selling mostly through conversations, such as furniture, machinery or B2B supplies? See Autom8 for enquiry management.