Notes on WhatsApp orders
Practical notes for a brand that packs and ships.
WhatsApp order management for a brand that ships boxes
From the chat message to a packed box, a courier update, and a GST invoice.
WhatsApp Business API India
The number, the templates, and what is billed separately from the plan.
A WhatsApp GST invoice
The bill on the same order, with Zoho Books and a Tally XML export.
WhatsApp Shopify integration India
Catalog sync into WhatsApp, and a paid order written back to the store.
Meta bills you directly
Meta bills your messages to you directly. We charge only the plan fee.
Packing without per-seat pricing
People who only pack and ship are not charged as inbox seats.
IndiaMART leads on WhatsApp
IndiaMART and Justdial enquiries in the same inbox as the orders.
Go-live checklist
The Meta account, the display name, and the three utility templates.