WhatsApp order management for a brand that ships boxes
What WhatsApp order management means when the same thread has to produce a packed box, a courier update, and a GST invoice.
WhatsApp order management is the path from a chat message to a box that has left the building. For a food brand or a retail counter, that path includes the catalog, the payment, the packing list, the courier, and the GST invoice. A shared inbox stops at the reply.
Autom8 keeps those steps on one order. The customer never leaves WhatsApp. The packing screen shows shelf lines for the people who pack. They are not sold as extra chat seats. When the box ships, the tracking link goes back to the same thread.
The plan is one price per WhatsApp number. Meta bills the messages to you directly, on your own WhatsApp Business account, and we add nothing to those charges. The founding rate is ₹699 a month before GST, then ₹999 after 15 November 2026 or after the first 50 numbers.
If the work you need is a broadcast calendar or click-to-WhatsApp ads, a marketing platform may fit better. If the work is getting the box out, start with the order.