WhatsApp message templates for an order
Drafts for paid, packed, shipped, and a payment reminder. Submit them to Meta as utility templates only when they update an order the customer already placed. A promotional blast is a marketing template and is billed at the marketing rate. Meta bills you directly for these messages, and Autom8 adds nothing to them.
Order received
Hi {{1}}, we have your order {{2}} for {{3}}. We will message you here when it is packed.
Packed
Hi {{1}}, order {{2}} is packed and waiting for the courier.
Shipped
Hi {{1}}, order {{2}} has shipped. Track it here: {{3}}
Payment reminder
Hi {{1}}, order {{2}} is waiting on payment of {{3}}. Pay here: {{4}}
Use the payment reminder only for an order the customer already started. Meta decides the category when you submit the template.